Refund policy

Return & Refund Policy.

We accept returns within 15 days of delivery.

Items must be unused and in original condition.

Custom rugs and made-to-order items are non-refundable.

Customers are responsible for return shipping costs unless the item arrives damaged.

To initiate a return, please contact us at summitrug@gmail.com

Refunds will be processed within 5–10 business days after inspection.